Enterprise IT Support from Datum Consulting NZ

As enterprises become more and more networked, IT resiliency and business continuity become more and more important to the business survival. Our support team can help you maintain, hot fix, enhance and reduce the break down risks for your existing system.

TELEPHONE & REMOVE SUPPORT

ENGINEER VISIT

ASSESSMENT REPORT

DEDICATED ACCOUNT MANAGER

FREE YOUR TEAM FROM SUPPORT DUTY

Our enterprise support services

On demand support

With a standard break/fix service contract, your firm have to wait for real business discontinuity in order for your provider to fix. The time in between is when you staff suffer from productivity loss. Our team can provide proactive maintenance and support at your request:

  • Telephone support
  • Remote shared screen support
  • Engineer visit

Cloud and Hosting support

Our expert engineers can provide support for IT infrastructure through a wide range of Cloud platforms and on-premise cluster. Our range of services include:

  • Network & Security management
  • Database management & Storage management

End-user support

Our End-user solutions can cater the modern workforce and delivering strong end-user experiences. Our services include:

  • Workstation and Mobile devices provisioning
  • Remote access
  • Collaboration and communication support

Software & Operating Systems

We can help with common day-to-day setup, configuration, planning,backup and maintenance of enterprise software to free you from maintaining IT resource department:

  • Software licencing assessment
  • Capacity assessment and planning
  • Financial assessment and requirement planning
  • Configuration assessment
  • Firewalls and antivirus
  • Backup & recovery solutions

Collaboration software suits

Trust us with layered and guarded enterprise IT setup on:

  • Office 365 suits
  • Google suits
  • Process and workflow automation

Cloud platform

Amazon Web Services (AWS)

Microsoft Azure

Google Cloud Platform (GCP)

IBM Cloud

MuleSoft Anypoint

Redhat OpenShift

Operating systems

CentOS

Redhat Linux

Window Server

Database, Queues, Big Data and Machine Learning tools

ActiveMQ

Apache Airflow

Apache Kafka

Apache Spark

AWS DynamoDB

Caffe 2

Cassandra

Cloudera

Elasticsearch

Hadoop

HazelCast

MariaDB

Memcached

Metabase

MongoDB

MySQL

OracleDB

PowerBI

Presto

Redis

Segment

SparkMLlib

SQLServer

Tableau

TensorFlow

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